Shipment and Delivery Policy

Shipping Locations
  • For a better customer experience, we deliver each product personally through our own delivery network.
  • We currently deliver  in Bangalore, Chennai, Delhi, Hyderabad, Kochi, Madhurai, Mumbai, Mysore, Patna, Pune and Kolkata. 
  • When you enter a pin-code in the address field while ordering a product, the system will indicate whether we ship to your area or not.
  • We are coming to other cities very soon and will keep you posted!
Shipping Charges
  • Shipping charge will be zero for all the products.
Estimated Delivery Time
  • The delivery time for each product is different and is mentioned on each product page.
  • If an order has been placed and due to some unforeseen circumstances, the product goes out of stock then the customer will be informed and Featherlite will take 18-20 business days extra from the normal time and to ship the product .
Delivery
  • Once the order is shipped, customer will receive a mail and a text message. Customer can also check the order status by logging into MY ACCOUNT where you can see My Order option.
  • All the products are transported and delivered using the Featherlite dealer network.
  • While we try to ensure that the product reaches you within the delivery time communicated, exigencies may delay the delivery. In such cases, customer can contact our customer support to get the latest update. i.e support@featherlitefurniture.com or +91 - 8884864455
  • For the Pre-Orders, the estimated delivery time is 24 - 25 days starting from the day of shipping. The day of shipping is indicated on your product page at the time of order.
  • Please note that we will NOT be able to ship pre-orders earlier than the indicated time.